/* ================================================================
   Infy Theme — Libro de Reclamaciones
   ================================================================ */

.page-reclamo {
  --reclamo-step-active-bg: var(--color-primary);
  --reclamo-step-active-fg: var(--color-dark);
  --reclamo-step-idle-bg: var(--color-dark);
  --reclamo-step-idle-fg: #ffffff;
  --reclamo-panel-bg: #ffffff;
  --reclamo-panel-border: rgba(8, 41, 68, 0.08);
  --reclamo-panel-shadow: var(--shadow-md);
  --reclamo-note-color: var(--color-text-muted);
  --reclamo-control-bg: var(--color-white);
  --reclamo-control-border: var(--color-gray-mid);
  --reclamo-control-fg: var(--color-text);
  --reclamo-control-placeholder: var(--color-text-muted);
  --reclamo-control-icon: #082944;
  --reclamo-menu-bg: #ffffff;
  --reclamo-menu-border: rgba(8, 41, 68, 0.12);
  --reclamo-menu-shadow: 0 8px 24px rgba(8, 41, 68, 0.14);
  --reclamo-menu-hover: rgba(47, 247, 208, 0.14);
  --reclamo-menu-selected: rgba(47, 247, 208, 0.22);

  padding-block: var(--sp-12) var(--sp-20);
}

/* ── Cabecera empresa ─────────────────────────────────────────── */
.reclamo-header {
  margin-bottom: var(--sp-8);
}

.reclamo-header__eyebrow {
  margin: 0 0 var(--sp-2);
  font-size: var(--fs-sm);
  font-weight: var(--fw-semibold);
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--color-text-muted);
}

.reclamo-header__title {
  margin: 0 0 var(--sp-5);
  font-size: clamp(1.75rem, 3.5vw, var(--fs-2xl));
  font-weight: var(--fw-extrabold);
  color: var(--color-dark);
}

.reclamo-header__meta {
  display: grid;
  gap: var(--sp-2);
  margin: 0;
  padding: var(--sp-5) var(--sp-6);
  list-style: none;
  border: 1px solid var(--reclamo-panel-border);
  border-radius: var(--radius-xl);
  background: linear-gradient(180deg, rgba(47, 247, 208, 0.08), rgba(8, 41, 68, 0.02));
  font-size: var(--fs-sm);
  color: var(--color-text);
}

.reclamo-header__meta a {
  color: var(--color-dark);
  font-weight: var(--fw-semibold);
  text-decoration: underline;
}

/* ── Stepper ──────────────────────────────────────────────────── */
.reclamo-stepper {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 0;
  margin-bottom: var(--sp-8);
  overflow: hidden;
  border-radius: var(--radius-lg);
  box-shadow: var(--reclamo-panel-shadow);
}

.reclamo-stepper__item {
  position: relative;
  display: flex;
  align-items: center;
  gap: var(--sp-3);
  min-height: 64px;
  padding: var(--sp-3) var(--sp-4) var(--sp-3) var(--sp-5);
  background: var(--reclamo-step-idle-bg);
  color: var(--reclamo-step-idle-fg);
  clip-path: polygon(0 0, calc(100% - 18px) 0, 100% 50%, calc(100% - 18px) 100%, 0 100%, 18px 50%);
}

.reclamo-stepper__item:first-child {
  clip-path: polygon(0 0, calc(100% - 18px) 0, 100% 50%, calc(100% - 18px) 100%, 0 100%);
  padding-left: var(--sp-4);
}

.reclamo-stepper__item:last-child {
  clip-path: polygon(0 0, 100% 0, 100% 100%, 0 100%, 18px 50%);
}

.reclamo-stepper__item.is-active,
.reclamo-stepper__item.is-done {
  background: var(--reclamo-step-active-bg);
  color: var(--reclamo-step-active-fg);
}

.reclamo-stepper__num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: #ffffff;
  color: var(--color-dark);
  font-size: var(--fs-sm);
  font-weight: var(--fw-bold);
}

.reclamo-stepper__label {
  font-size: clamp(0.72rem, 1.4vw, var(--fs-sm));
  font-weight: var(--fw-semibold);
  line-height: 1.25;
}

/* ── Panel ────────────────────────────────────────────────────── */
.reclamo-panel {
  position: relative;
  padding: var(--sp-8);
  border: 1px solid var(--reclamo-panel-border);
  border-radius: var(--radius-2xl);
  background: var(--reclamo-panel-bg);
  box-shadow: var(--reclamo-panel-shadow);
}

.reclamo-form__step[hidden],
.reclamo-loading[hidden],
.reclamo-success[hidden],
#infy-reclamo-form[hidden] {
  display: none !important;
}

.reclamo-section + .reclamo-section {
  margin-top: var(--sp-8);
  padding-top: var(--sp-8);
  border-top: 1px solid var(--reclamo-panel-border);
}

.reclamo-section__title {
  margin: 0 0 var(--sp-5);
  font-size: var(--fs-lg);
  font-weight: var(--fw-bold);
  color: var(--color-dark);
}

.reclamo-section__note,
.reclamo-section__definitions,
.reclamo-section__legal p {
  margin: 0 0 var(--sp-4);
  font-size: var(--fs-sm);
  line-height: 1.65;
  color: var(--reclamo-note-color);
}

.reclamo-section__legal {
  margin-top: var(--sp-6);
  padding: var(--sp-5);
  border-radius: var(--radius-xl);
  background: rgba(8, 41, 68, 0.03);
}

/* Reutiliza grid del contacto */
.page-reclamo .form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--sp-4);
  margin-bottom: var(--sp-4);
}

.page-reclamo .form-group {
  display: flex;
  flex-direction: column;
  gap: var(--sp-2);
}

.page-reclamo .form-group--full {
  grid-column: 1 / -1;
}

.page-reclamo .form-label {
  font-size: var(--fs-sm);
  font-weight: var(--fw-semibold);
  color: var(--color-dark);
}

.page-reclamo .required {
  color: #e53935;
}

.page-reclamo .form-input,
.page-reclamo .form-textarea,
.page-reclamo .form-select {
  width: 100%;
  padding: 0.7rem var(--sp-5);
  border: 1px solid var(--color-gray-mid);
  border-radius: var(--radius-full);
  font-size: var(--fs-sm);
  font-family: var(--font-family);
  color: var(--color-text);
  background: var(--color-white);
  outline: none;
  transition: border-color var(--transition), box-shadow var(--transition);
}

.page-reclamo .form-textarea {
  border-radius: var(--radius-xl);
  resize: vertical;
  min-height: 140px;
  padding: var(--sp-4) var(--sp-5);
  line-height: 1.6;
}

.page-reclamo .form-select {
  appearance: none;
  -webkit-appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='none' stroke='%23082944' stroke-width='2'%3E%3Cpath d='M4 6l4 4 4-4'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 1rem center;
  padding-right: 2.75rem;
  cursor: pointer;
}

.page-reclamo .form-input[type="date"] {
  appearance: none;
  -webkit-appearance: none;
  min-height: 44px;
  padding-right: 2.75rem;
  color-scheme: light;
  cursor: pointer;
}

.page-reclamo .form-input[type="date"]::-webkit-calendar-picker-indicator {
  opacity: 0.55;
  cursor: pointer;
  filter: none;
}

.page-reclamo .form-input:focus,
.page-reclamo .form-textarea:focus,
.page-reclamo .form-select:focus {
  border-color: var(--color-primary);
  box-shadow: 0 0 0 3px rgba(47, 247, 208, 0.2);
}

.page-reclamo .form-input.is-invalid,
.page-reclamo .form-textarea.is-invalid,
.page-reclamo .form-select.is-invalid {
  border-color: #e53935;
  box-shadow: 0 0 0 3px rgba(229, 57, 53, 0.15);
}

/* ── Select y fecha personalizados ─────────────────────────────── */
.reclamo-control {
  position: relative;
  width: 100%;
}

.reclamo-control__icon {
  position: absolute;
  top: 50%;
  right: 1.1rem;
  width: 1rem;
  height: 1rem;
  transform: translateY(-50%);
  pointer-events: none;
  background-color: var(--reclamo-control-icon);
  mask-repeat: no-repeat;
  mask-position: center;
  mask-size: contain;
  -webkit-mask-repeat: no-repeat;
  -webkit-mask-position: center;
  -webkit-mask-size: contain;
}

.reclamo-control__icon--chevron {
  mask-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='M4 6l4 4 4-4' fill='none' stroke='%23000' stroke-width='2' stroke-linecap='round'/%3E%3C/svg%3E");
  -webkit-mask-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='M4 6l4 4 4-4' fill='none' stroke='%23000' stroke-width='2' stroke-linecap='round'/%3E%3C/svg%3E");
}

.reclamo-control__icon--calendar {
  width: 1.125rem;
  height: 1.125rem;
  mask-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 18 18'%3E%3Crect x='2' y='3.5' width='14' height='12' rx='2' fill='none' stroke='%23000' stroke-width='1.6'/%3E%3Cpath d='M2 7.5h14M6 1.5v3.5M12 1.5v3.5' fill='none' stroke='%23000' stroke-width='1.6' stroke-linecap='round'/%3E%3C/svg%3E");
  -webkit-mask-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 18 18'%3E%3Crect x='2' y='3.5' width='14' height='12' rx='2' fill='none' stroke='%23000' stroke-width='1.6'/%3E%3Cpath d='M2 7.5h14M6 1.5v3.5M12 1.5v3.5' fill='none' stroke='%23000' stroke-width='1.6' stroke-linecap='round'/%3E%3C/svg%3E");
}

.reclamo-control.is-enhanced .reclamo-control__native {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.reclamo-control__trigger {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--sp-3);
  width: 100%;
  min-height: 44px;
  padding: 0.7rem var(--sp-5);
  padding-right: 2.75rem;
  border: 1px solid var(--reclamo-control-border);
  border-radius: var(--radius-full);
  background: var(--reclamo-control-bg);
  color: var(--reclamo-control-fg);
  font-size: var(--fs-sm);
  font-family: var(--font-family);
  font-weight: var(--fw-medium);
  text-align: left;
  cursor: pointer;
  transition: border-color var(--transition), box-shadow var(--transition), background var(--transition);
}

.reclamo-control__trigger:hover {
  border-color: rgba(47, 247, 208, 0.55);
}

.reclamo-control__trigger:focus-visible,
.reclamo-control.is-open .reclamo-control__trigger {
  border-color: var(--color-primary);
  box-shadow: 0 0 0 3px rgba(47, 247, 208, 0.2);
  outline: none;
}

.reclamo-control__value {
  flex: 1;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.reclamo-control__value.is-placeholder {
  color: var(--reclamo-control-placeholder);
  font-weight: var(--fw-regular);
}

.reclamo-control__menu {
  position: absolute;
  z-index: 30;
  top: calc(100% + 0.35rem);
  left: 0;
  right: 0;
  max-height: 240px;
  margin: 0;
  padding: var(--sp-2);
  list-style: none;
  overflow: auto;
  border: 1px solid var(--reclamo-menu-border);
  border-radius: var(--radius-xl);
  background: var(--reclamo-menu-bg);
  box-shadow: var(--reclamo-menu-shadow);
}

.reclamo-control__menu[hidden] {
  display: none;
}

.reclamo-control__option {
  padding: 0.65rem 0.85rem;
  border-radius: var(--radius-lg);
  color: var(--reclamo-control-fg);
  font-size: var(--fs-sm);
  cursor: pointer;
  transition: background var(--transition), color var(--transition);
}

.reclamo-control__option:hover,
.reclamo-control__option.is-focused {
  background: var(--reclamo-menu-hover);
}

.reclamo-control__option.is-selected {
  background: var(--reclamo-menu-selected);
  font-weight: var(--fw-semibold);
}

.reclamo-control--date.is-enhanced .reclamo-control__field {
  position: relative;
  width: 100%;
  padding-right: 2.75rem;
  background: var(--reclamo-control-bg);
  border-color: var(--reclamo-control-border);
  color: var(--reclamo-control-fg);
  color-scheme: light;
  cursor: pointer;
}

.reclamo-control--date.is-enhanced .reclamo-control__field::-webkit-calendar-picker-indicator {
  position: absolute;
  top: 0;
  right: 0;
  width: 2.75rem;
  height: 100%;
  margin: 0;
  padding: 0;
  opacity: 0;
  cursor: pointer;
}

.reclamo-control.is-invalid .reclamo-control__trigger,
.reclamo-control.is-invalid .reclamo-control__field {
  border-color: #e53935;
  box-shadow: 0 0 0 3px rgba(229, 57, 53, 0.15);
}

/* Radios */
.reclamo-fieldset {
  margin: 0 0 var(--sp-4);
  padding: 0;
  border: 0;
}

.reclamo-fieldset .form-label {
  margin-bottom: var(--sp-3);
}

.reclamo-radio-row,
.reclamo-radio-grid {
  display: flex;
  flex-wrap: wrap;
  gap: var(--sp-3);
}

.reclamo-radio-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
}

.reclamo-radio {
  display: inline-flex;
  align-items: center;
  gap: var(--sp-2);
  min-height: 44px;
  padding: 0.55rem 1rem;
  border: 1px solid var(--color-gray-mid);
  border-radius: var(--radius-full);
  background: var(--color-white);
  font-size: var(--fs-sm);
  font-weight: var(--fw-medium);
  color: var(--color-dark);
  cursor: pointer;
  transition: border-color var(--transition), background var(--transition);
}

.reclamo-radio:has(input:checked) {
  border-color: var(--color-primary);
  background: rgba(47, 247, 208, 0.14);
}

.reclamo-radio.is-invalid {
  border-color: #e53935;
  box-shadow: 0 0 0 3px rgba(229, 57, 53, 0.15);
}

.reclamo-radio input {
  accent-color: var(--color-dark);
}

/* Acciones */
.reclamo-form__actions {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--sp-4);
  margin-top: var(--sp-8);
}

.reclamo-form__actions--end {
  grid-template-columns: 1fr auto;
  align-items: center;
}

.reclamo-form__actions .btn {
  justify-content: center;
  width: 100%;
  min-height: 48px;
  padding-inline: var(--sp-8);
}

.reclamo-form__hint {
  margin: 0;
  font-size: var(--fs-xs);
  color: #e53935;
}

.reclamo-form__message {
  margin-bottom: var(--sp-5);
  padding: var(--sp-4) var(--sp-5);
  border-radius: var(--radius-lg);
  font-size: var(--fs-sm);
}

.reclamo-form__message.is-error {
  background: rgba(229, 57, 53, 0.1);
  color: #c62828;
  border: 1px solid rgba(229, 57, 53, 0.25);
}

/* Loading */
.reclamo-loading {
  position: absolute;
  inset: 0;
  z-index: 5;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: var(--sp-4);
  border-radius: inherit;
  background: rgba(255, 255, 255, 0.92);
  text-align: center;
}

.reclamo-loading__spinner {
  width: 42px;
  height: 42px;
  border: 3px solid rgba(8, 41, 68, 0.12);
  border-top-color: var(--color-primary);
  border-radius: 50%;
  animation: infy-reclamo-spin 0.8s linear infinite;
}

@keyframes infy-reclamo-spin {
  to { transform: rotate(360deg); }
}

/* Success */
.reclamo-success {
  text-align: center;
  padding: var(--sp-8) var(--sp-4);
}

.reclamo-success__icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 64px;
  height: 64px;
  margin-bottom: var(--sp-4);
  border-radius: 50%;
  background: rgba(47, 247, 208, 0.2);
  color: var(--color-dark);
  font-size: 2rem;
  font-weight: var(--fw-bold);
}

.reclamo-success__title {
  margin: 0 0 var(--sp-3);
  font-size: var(--fs-xl);
  color: var(--color-dark);
}

.reclamo-success__message,
.reclamo-success__note {
  margin: 0 auto var(--sp-4);
  max-width: 560px;
  font-size: var(--fs-sm);
  line-height: 1.65;
  color: var(--color-text-muted);
}

.reclamo-success__meta {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--sp-4);
  max-width: 480px;
  margin: var(--sp-6) auto;
  text-align: left;
}

.reclamo-success__meta dt {
  font-size: var(--fs-xs);
  font-weight: var(--fw-semibold);
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--color-text-muted);
}

.reclamo-success__meta dd {
  margin: var(--sp-1) 0 0;
  font-size: var(--fs-md);
  font-weight: var(--fw-bold);
  color: var(--color-dark);
}

/* Legal footer */
.reclamo-legal {
  margin-top: var(--sp-10);
  padding-top: var(--sp-8);
  border-top: 1px solid var(--reclamo-panel-border);
}

.reclamo-legal ul {
  margin: 0;
  padding-left: var(--sp-5);
  color: var(--reclamo-note-color);
  font-size: var(--fs-sm);
  line-height: 1.7;
}

.reclamo-legal li + li {
  margin-top: var(--sp-3);
}

/* ── Responsive ───────────────────────────────────────────────── */
@media (max-width: 900px) {
  .reclamo-stepper {
    grid-template-columns: 1fr;
    border-radius: var(--radius-xl);
  }

  .reclamo-stepper__item,
  .reclamo-stepper__item:first-child,
  .reclamo-stepper__item:last-child {
    clip-path: none;
    padding: var(--sp-3) var(--sp-4);
  }

  .reclamo-stepper__item + .reclamo-stepper__item {
    border-top: 1px solid rgba(255, 255, 255, 0.12);
  }

  .reclamo-panel {
    padding: var(--sp-5);
  }
}

@media (max-width: 640px) {
  .page-reclamo .form-row,
  .reclamo-form__actions,
  .reclamo-form__actions--end,
  .reclamo-success__meta {
    grid-template-columns: 1fr;
  }

  .reclamo-form__actions--end .reclamo-form__hint {
    order: 2;
  }
}

/* ── Modo oscuro ──────────────────────────────────────────────── */
html.dark .page-reclamo {
  --reclamo-step-active-bg: #2ff7d0;
  --reclamo-step-active-fg: #082944;
  --reclamo-step-idle-bg: #0d1b2a;
  --reclamo-step-idle-fg: #e8f4f8;
  --reclamo-panel-bg: #111f30;
  --reclamo-panel-border: #2a4060;
  --reclamo-panel-shadow: 0 8px 32px rgba(0, 0, 0, 0.28);
  --reclamo-note-color: rgba(232, 244, 248, 0.72);
  --reclamo-control-bg: #1a2f43;
  --reclamo-control-border: #2a4060;
  --reclamo-control-fg: #e8f4f8;
  --reclamo-control-placeholder: rgba(232, 244, 248, 0.55);
  --reclamo-control-icon: #2ff7d0;
  --reclamo-menu-bg: #111f30;
  --reclamo-menu-border: #2a4060;
  --reclamo-menu-shadow: 0 12px 32px rgba(0, 0, 0, 0.45);
  --reclamo-menu-hover: rgba(47, 247, 208, 0.12);
  --reclamo-menu-selected: rgba(47, 247, 208, 0.2);
}

html.dark .reclamo-stepper__item.is-active,
html.dark .reclamo-stepper__item.is-done {
  background: var(--reclamo-step-active-bg);
  color: var(--reclamo-step-active-fg);
}

html.dark .reclamo-stepper__num {
  color: #082944;
}

html.dark .reclamo-stepper__item.is-active .reclamo-stepper__label,
html.dark .reclamo-stepper__item.is-done .reclamo-stepper__label {
  color: #082944;
}

html.dark .reclamo-header__title,
html.dark .reclamo-section__title,
html.dark .page-reclamo .form-label,
html.dark .reclamo-success__title,
html.dark .reclamo-success__meta dd {
  color: var(--color-text);
}

html.dark .reclamo-header__meta {
  background: linear-gradient(180deg, rgba(47, 247, 208, 0.08), rgba(0, 0, 0, 0.12));
}

html.dark .reclamo-header__meta a {
  color: var(--color-primary);
}

html.dark .page-reclamo .form-input,
html.dark .page-reclamo .form-textarea,
html.dark .page-reclamo .form-select,
html.dark .reclamo-radio {
  background: var(--reclamo-control-bg);
  border-color: var(--reclamo-control-border);
  color: var(--reclamo-control-fg);
}

html.dark .page-reclamo .form-input[type="date"] {
  color-scheme: dark;
}

html.dark .page-reclamo .form-select {
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='none' stroke='%232ff7d0' stroke-width='2'%3E%3Cpath d='M4 6l4 4 4-4'/%3E%3C/svg%3E");
}

html.dark .reclamo-control--date.is-enhanced .reclamo-control__field {
  color-scheme: dark;
}

html.dark .page-reclamo input[type="date"]::-webkit-datetime-edit,
html.dark .reclamo-control--date.is-enhanced .reclamo-control__field::-webkit-datetime-edit {
  color: var(--reclamo-control-fg);
}

html.dark .reclamo-radio:has(input:checked) {
  background: rgba(47, 247, 208, 0.12);
  border-color: rgba(47, 247, 208, 0.45);
}

html.dark .reclamo-section__legal {
  background: rgba(255, 255, 255, 0.04);
}

html.dark .reclamo-loading {
  background: rgba(17, 31, 48, 0.92);
}

html.dark .reclamo-success__icon {
  background: rgba(47, 247, 208, 0.14);
  color: var(--color-primary);
}

html.dark body.infy-custom-layout .page-reclamo .btn--dark,
html.dark body.infy-custom-layout .page-reclamo .btn--primary {
  background: #2ff7d0 !important;
  color: #082944 !important;
  border-color: transparent !important;
}

html.dark body.infy-custom-layout .page-reclamo .btn--dark:hover,
html.dark body.infy-custom-layout .page-reclamo .btn--primary:hover {
  background: #e8f4f8 !important;
  color: #082944 !important;
}

/* Siguiente — hover verde claro + letras azules (solo modo claro) */
html:not(.dark) body.infy-custom-layout .page-reclamo .reclamo-form__actions button.btn.btn--dark.reclamo-form__next:hover {
  background-color: #e8f4f8 !important;
  color: #082944 !important;
  border-color: #e8f4f8 !important;
  transform: none !important;
  box-shadow: none !important;
}

html:not(.dark) body.infy-custom-layout .page-reclamo .reclamo-form__actions button.btn.btn--dark.reclamo-form__next.btn--chevron:hover::before {
  color: #082944 !important;
}